Datenschutz
1. General Information
Your data is in safe hands with us! We, ROXCEL Printing GmbH, ROXCEL Printtec GmbH, ROXCEL Metal Decoration GmbH, and R+W Druckmaschinen GmbH (together “ROXCEL Printing”), are obliged to protect your data and take this duty seriously. Please take the time to carefully read through our Privacy Policy to find out why we collect your data and in which form they are processed.
This Privacy Policy shall apply to:
- Visitors to the ROXCEL Printing website (Section 4.1)
- Customers and interested parties of ROXCEL Printing (Section 4.2)
- Suppliers and business partners of ROXCEL Printing (Section 4.3)
- Applicants (Section 4.4)
- Visitors to our Vienna office (Section 4.5)
2. Controller
ROXCEL Printing GmbH
Thurngasse 10
1090 Vienna, Austria
E-mail: info@roxcel-print.com
3. What are personal data?
Personal data means any information relating to an identified or identifiable natural person (e.g. name, contact details, invoice data, IP address).
4. How do we process your personal data?
We process your data in different ways, depending on whether you visit our website (Section 4.1), are our customer or an interested party (Section 4.2), are our supplier or business partner (Section 4.3), apply to us as potential employee (Section 4.4) or visit our office in Vienna (Section 4.5).
4.1 Data processing regarding visitors of our website
If you visit our website, we will process personal data related to your visit.
Personal data that you transfer electronically through this website, for example name, e-mail address, address and other personal data, shall only be used by us for the specified purpose, shall be stored securely and shall not be disclosed to third parties. Our website provider automatically collects and saves information regarding the web server, such as the browser used, operating system, referrer website, IP address, time of access etc. This data cannot be linked to specific individuals without checking other data sources and we will not analyse these data any further for as long as there is no suspicion of an attack to our website.
Cookies
Our website uses “cookies”. Cookies are small files that allow this website to save certain information about the user on their computers while they are visiting our website. Cookies help us to determine the frequency of use and the number of people using our websites, as well as to make our content comfortable and efficient for you.
We use session cookies that only temporarily store information for the time that you use our website, and permanent cookies in order to save information on visitors who access our website repeatedly.
The following data is temporarily retained in the session cookies: browser type, operating system, country, date, time and duration of access, IP address and sites visited including entry and exit sites and language settings.
The following permanent cookies are used within our website: “reDimCookieHint”. The content of the permanent cookie is restricted to an identification number. Name, IP address etc. are not saved. No individual profiling regarding your user behaviour is carried out.
You can prevent the installation and operation of cookies by changing the settings of your browser. In such context, we process your personal data in order to safeguard our legitimate interests (Art 6(1)(f) GDPR), i.e. ensuring the operation, security and optimisation of our website.
Google Analytics
Diese Website benutzt Google Analytics, einen Webanalysedienst der Google Inc. („Google“). Google Analytics verwendet Cookies, d.h. Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglichen. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Im Falle der Aktivierung der IP-Anonymisierung auf dieser Website, wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Im Auftrag des Betreibers dieser Website wird Google diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen gegenüber dem Websitebetreiber zu erbringen. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt. Sie können die Speicherung der Cookies durch eine entsprechende Einstellung Ihres Browsers verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser Website vollumfänglich werden nutzen können. Sie können darüber hinaus die Erfassung der durch das Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem Sie das unter dem folgenden Link (https://tools.google.com/dlpage/gaoptout?hl=de) verfügbare Browser-Plugin herunterladen und installieren.
Weitere Informationen zu den Nutzungsbedingungen und zum Datenschutz finden Sie unter https://www.google.com/analytics/terms/de.html und/oder https://support.google.com/analytics/answer/6004245?hl=de. Wir weisen Sie darauf hin, dass auf dieser Website Google Analytics um den Code „gat._anonymizeIp();“ erweitert wurde, um eine anonymisierte Erfassung von IP-Adressen (sog. IP-Masking) zu gewährleisten.
Contact Form
Wir stellen auf unserer Website ein Kontaktformular zur Verfügung. Soweit Sie uns über ein solches Formular oder per E-Mail kontaktieren, werden die von Ihnen angegebenen personenbezogenen Daten zum Zwecke der Bearbeitung Ihrer Anfrage verarbeitet. Angaben, die für die Bearbeitung und Beantwortung Ihrer Anfrage zwingend erforderlich sind, sind gesondert gekennzeichnet (*). Alle anderen Angaben können freiwillig gemacht werden. Die Verarbeitung ist für die Durchführung vorvertraglicher Maßnahmen erforderlich, die auf Ihre Anfrage hin durchgeführt werden (Art. 6(1) Punkt (b) GDPR).
Google reCAPTCHA
Um unsere Website vor automatisierten Zugriffen (z.B. Bots) zu schützen, verwenden wir in unserem Kontaktformular den reCAPTCHA-Dienst von Google LLC („Google“), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Die Abfrage des Dienstes dient dazu, zwischen Eingaben von Menschen und unzulässigen automatisierten oder maschinellen Eingaben zu unterscheiden. Mit Hilfe dieses Dienstes kann Google erkennen, von welcher Website eine Abfrage gesendet wurde und von welcher IP-Adresse Sie das sogenannte reCAPTCHA-Eingabefeld verwenden. Zu diesem Zweck wird Ihre Eingabe an Google übermittelt. Durch die Nutzung von reCAPTCHA erklären Sie sich mit der Teilnahme am reCAPTCHA-Digitalisierungsprojekt zur Zeichen- und Bilderkennung mit Ihrer durchgeführten Erkennung einverstanden.
Im Falle der Aktivierung der IP-Anonymisierung auf dieser Website, wird Ihre IP-Adresse von Google zunächst innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Für die Verarbeitung personenbezogener Daten gelten die abweichenden Datenschutzbestimmungen von Google. Weitere Informationen zu den Datenschutzbestimmungen von Google finden Sie unter https://policies.google.com/privacy.
Die Nutzung des Dienstes liegt in unserem überwiegenden berechtigten Interesse (Art. 6(1) Punkt (f) GDPR), d.h. der Gewährleistung der Sicherheit unserer Website sowie dem Schutz vor unerwünschten und automatisierten Zugriffen in Form von Spam oder ähnlichem.
Google Maps
Our website uses Google Maps to display map information. Data is collected when you use the map functions. The activation of location tracking or manual input of your address is voluntary (Art 6(1)(a) GDPR).
Social Plug-ins
Social media buttons are integrated in a two-click process. Data is only sent to the respective provider when you click on the button (Art 6(1)(a) GDPR).
Adobe Fonts
This website uses fonts provided through Adobe Fonts. When you access our website, your browser loads the required fonts directly from Adobe’s servers. In doing so, personal data (in particular your IP address) may be transmitted to Adobe.
Further information on how Adobe processes personal data can be found at: https://www.adobe.com/privacy/policies/adobe-fonts.html.
Legal basis: legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.
4.2 Processing of data of customers and potential interested parties of ROXCEL Printing
The processing of your data primarily takes place for the initiation, maintenance, performance and settlement of our contracts concerning goods and services (Art. 6(1)(b) GDPR) or for the fulfilment of our legal obligations (Art. 6(1)(c) GDPR).
You need to provide your data to enable us to properly conclude and settle our contract with you. If your personal data are not provided, this means that we cannot enter into a contractual relationship with you.
It is in ROXCEL Printing’s interests to inform customers with an existing contractual relationship, as well as potential customers and interested parties, about the further development of our own products and services and about market-specific topics on a regular basis.
| Recipient | Country | Basis for transfer |
|---|---|---|
| ABAX Informationstechnik GmbH (IT provider, IT support) | Austria | Within EEA |
| Hutchison Drei Austria GmbH (telephone provider) | Austria | Within EEA |
| Dimension Data Germany AG & Co KG (IT provider) | Germany | Within EEA |
| Microsoft Corporation | USA | EU-US Privacy Shield |
| Banks for payment transactions | Global | Contract fulfilment |
| Accounting, tax consulting | Austria | Within EEA |
| Service providers (DHL, UPS, TNT, FedEx, Post, Airportdriver) | Global | Contract fulfilment |
| Auditors | Austria | Within EEA |
| Domestic and foreign representation authorities and embassies | Global | Contract fulfilment |
| Travel agencies and booking platforms (eWings) | Austria, Germany | Within EEA |
| Courts, notaries, experts, legal representatives | Austria/Global | Within EEA / Legal defence |
| Third-party lenders (leasing, factoring) | Austria | Within EEA |
| Insurances | Austria | Within EEA |
| Federal Institute of “Statistik Österreich” | Austria | Within EEA |
| Group management of the Controller regarding commercial and large customers | Austria | Within EEA |
| Contractual/business partners participating in the delivery or service | Austria/Global | Contract fulfilment |
4.3 Processing of data of suppliers and business partners of ROXCEL Printing
The processing of your data primarily takes place for the initiation, maintenance, performance and settlement of our contracts concerning goods and services (Art. 6(1)(b) GDPR) or for the fulfilment of our legal obligations (Art. 6(1)(c) GDPR).
| Recipient | Country | Basis for transfer |
|---|---|---|
| ABAX Informationstechnik GmbH (IT provider, IT support) | Austria | Within EEA |
| Hutchison Drei Austria GmbH (telephone provider) | Austria | Within EEA |
| Dimension Data Germany AG & Co KG (IT provider) | Germany | Within EEA |
| BELLIN Treasury International GmbH | Canada | Adequacy decision |
| Microsoft Corporation | USA | EU-US Privacy Shield |
| Banks for payment transactions | Global | Contract fulfilment |
| Accounting, tax consulting | Austria | Within EEA |
| Service providers (DHL, UPS, TNT, FedEx, Post, Airportdriver) | Global | Contract fulfilment |
| Auditors | Austria | Within EEA |
| Domestic and foreign representation authorities and embassies | Global | Contract fulfilment |
| Travel agencies and booking platforms (eWings) | Austria, Germany | Within EEA |
| Courts, notaries, experts, legal representatives | Austria/Global | Within EEA / Legal defence |
| Debt collection agencies | Austria | Within EEA |
| Third-party lenders (leasing, factoring) | Austria | Within EEA |
| Insurances | Austria | Within EEA |
| Federal Institute of “Statistik Österreich” | Austria | Within EEA |
| Group management of the Controller regarding suppliers | Austria | Within EEA |
| Contractual/business partners participating in the delivery or service | Austria/Global | Contract fulfilment |
4.4 Processing of personal data of applicants
We process your personal data for the initiation and performance of precontractual measures (employment contract, Art. 6(1)(b) GDPR), based upon your express consent (Art. 6(1)(a) GDPR) if we wish to continue to keep you in our records as an applicant, or in order to fulfil our legal obligations (registration as employee with social insurance providers, Art. 6(1)(c) GDPR).
| Recipient | Country | Basis for transfer |
|---|---|---|
| ABAX Informationstechnik GmbH (IT provider, IT support) | Austria | Within EEA |
| Hutchison Drei Austria GmbH (telephone provider) | Austria | Within EEA |
| Dimension Data Germany AG & Co KG (IT provider) | Germany | Within EEA |
| Courts, experts, legal representatives | Austria/Global | Within EEA / Legal defence |
| Social insurance providers (for employee registration) | Austria | Within EEA |
4.5 Visitors to our Vienna office
If you visit our Vienna office, we process your data in connection with the issuance of a visitor badge. The processing serves our legitimate interest, i.e. to control and manage visitors in the course of our domiciliary right (Art. 6(1)(f) GDPR).
The business premises at Thurngasse 10, 1090 Vienna are under video surveillance. Cameras cover the internal area in front of the entrance door, the garage gate, and the garage area on basement levels 1 and 2. Publicly accessible areas in front of the premises (e.g. the pavement) are not recorded. No audio is recorded.
ROXCEL Immobilien GmbH is responsible for video surveillance in terms of data protection legislation. Access to live footage is limited to reception staff of ROXCEL Printing. Stored footage may be accessed and analysed within 72 hours only under predefined circumstances. Data is erased after 72 hours unless required for legal proceedings.
| Recipient | Country | Basis for transfer |
|---|---|---|
| ROXCEL Immobilien GmbH | Austria | Within EEA |
| Reception | Austria | Within EEA |
| Competent authority and/or competent court (evidence in criminal matters) | Austria | Within EEA |
| Security authorities | Austria | Within EEA |
| Courts (evidence in civil matters) | Austria | Within EEA |
| Insurances (handling insured events) | Austria | Within EEA |
| Rescue organisations (emergencies) | Austria | Within EEA |
5. Collection of personal data from other sources
We may obtain data from other sources such as public registers, internet, justice authorities, or credit agencies. Data is limited to contact details, professional role, allocation to a company, and creditworthiness checks if required.
6. Data retention
- Contracts and tax documents: 7 years (longer if required)
- Applicants not hired: 7 months (unless consent to retain)
- Customers/interested parties: 3 years after last contact
- Visitor data: 30 days
- Video surveillance: 72 hours (longer if needed for proceedings)
7. Your rights
You have the right to request information about your data (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), and data portability (Art. 20 GDPR). You may object to processing based on legitimate interests (Art. 21 GDPR).
If you believe we process your data unlawfully, you may lodge a complaint with the Austrian Data Protection Authority (Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at) or another supervisory authority in the EU.
Contact:
ROXCEL Printing GmbH
Thurngasse 10
1090 Vienna
E-mail: info@roxcel-print.com
Commercial Register Number: FN482462d
Commercial Register Court: Vienna Commercial Court
Authority pursuant to the E-Commerce Act: Municipal District Office of the 9. District