Privacy Policy
1. General Information
Your data is in safe hands with us! We, ROXCEL Printing GmbH, ROXCEL Printtec GmbH, ROXCEL Metal Decoration GmbH, and R+W Druckmaschinen GmbH (together “ROXCEL Printing”), are obliged to protect your data and take this duty seriously. Please take the time to carefully read through our Privacy Policy to find out why we collect your data and in which form they are processed.
This Privacy Policy shall apply to:
- Visitors to the ROXCEL Printing website (Section 4.1)
- Customers and interested parties of ROXCEL Printing (Section 4.2)
- Suppliers and business partners of ROXCEL Printing (Section 4.3)
- Applicants (Section 4.4)
- Visitors to our Vienna office (Section 4.5)
2. Controller
ROXCEL Printing GmbH
Thurngasse 10
1090 Vienna, Austria
E-mail: info@roxcel-print.com
3. What are personal data?
Personal data means any information relating to an identified or identifiable natural person (e.g. name, contact details, invoice data, IP address).
4. How do we process your personal data?
We process your data in different ways, depending on whether you visit our website (Section 4.1), are our customer or an interested party (Section 4.2), are our supplier or business partner (Section 4.3), apply to us as potential employee (Section 4.4) or visit our office in Vienna (Section 4.5).
4.1 Data processing regarding visitors of our website
If you visit our website, we will process personal data related to your visit.
Personal data that you transfer electronically through this website, for example name, e-mail address, address and other personal data, shall only be used by us for the specified purpose, shall be stored securely and shall not be disclosed to third parties. Our website provider automatically collects and saves information regarding the web server, such as the browser used, operating system, referrer website, IP address, time of access etc. This data cannot be linked to specific individuals without checking other data sources and we will not analyse these data any further for as long as there is no suspicion of an attack to our website.
Cookies
Our website uses “cookies”. Cookies are small files that allow this website to save certain information about the user on their computers while they are visiting our website. Cookies help us to determine the frequency of use and the number of people using our websites, as well as to make our content comfortable and efficient for you.
We use session cookies that only temporarily store information for the time that you use our website, and permanent cookies in order to save information on visitors who access our website repeatedly.
The following data is temporarily retained in the session cookies: browser type, operating system, country, date, time and duration of access, IP address and sites visited including entry and exit sites and language settings.
The following permanent cookies are used within our website: “reDimCookieHint”. The content of the permanent cookie is restricted to an identification number. Name, IP address etc. are not saved. No individual profiling regarding your user behaviour is carried out.
You can prevent the installation and operation of cookies by changing the settings of your browser. In such context, we process your personal data in order to safeguard our legitimate interests (Art 6(1)(f) GDPR), i.e. ensuring the operation, security and optimisation of our website.
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies, i.e. text files stored on your computer and allowing to analyse your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the US and stored there. In the case of the activation of IP anonymisation on this website, however, your IP address will first be shortened by Google within European Union member states or other states which are part of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. On behalf of the provider of this website, Google will use this information to analyse your use of the website, to compile reports about website activities and to provide further services connected to the use of this website and of the internet for the website provider. The IP address transferred by your browser in the context of Google Analytics is not combined with any other data from Google. You can prevent cookies from being stored by setting your browser accordingly; however, please note that you may not have full access to all website functions in this case. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) from being processed by Google by downloading and installing the browser plug-in available under the following link (https://tools.google.com/dlpage/gaoptout?hl=de).
For more information on the terms of service and data protection, please see https://www.google.com/analytics/terms/de.html and/or https://support.google.com/analytics/answer/6004245?hl=de. Please note that Google Analytics was extended by the code “gat._anonymizeIp();” on this website to ensure anonymised collection of IP addresses (so-called IP masking).
Contact Form
We provide a contact form on our website. To the extent you contact us via such form or by email, the personal data you provide will be processed for the purpose of handling your request. Details which are mandatory for handling and responding to your request are marked separately (*). All other information can be given voluntarily. The processing is required for the performance of precontractual measures which are carried out at your request (Art 6(1) point (b) GDPR).
Google reCAPTCHA
In order to protect our website against automated accesses (e.g. bots), we use the reCAPTCHA service from Google LLC (“Google”), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, in our contact form. The query of the service is used to differentiate between inputs made by people and improper automated or machine inputs. By means of such service, Google can identify the website from which a query was sent and from which IP address you use the so-called reCAPTCHA input box. Your input is communicated to Google for this purpose. By using reCAPTCHA, you consent to participating in the reCAPTCHA digitalisation project for character and image recognition with your recognition performed.
In the case of the activation of IP anonymisation on this website, your IP address will first be shortened by Google within European Union member states or other states which are part of the European Economic Area (“EEA”). Only in exceptional cases will the full IP address be transmitted to a Google server in the US and shortened there. The deviating data protection provisions of Google shall apply to the processing pf personal data. Further information on Google’s data protection provisions can be found at https://policies.google.com/privacy.
The use of the service is in our overriding legitimate interest (Art. 6(1) point (f) GDPR), i.e. ensuring the security of our website as well as protection against unsolicited and automated access in the form of spam or the like.
Google Maps
Our website uses Google Maps to display map information. Data is collected when you use the map functions. The activation of location tracking or manual input of your address is voluntary (Art 6(1)(a) GDPR).
Social Plug-ins
Social media buttons are integrated in a two-click process. Data is only sent to the respective provider when you click on the button (Art 6(1)(a) GDPR).
Adobe Fonts
This website uses fonts provided through Adobe Fonts. When you access our website, your browser loads the required fonts directly from Adobe’s servers. In doing so, personal data (in particular your IP address) may be transmitted to Adobe.
Further information on how Adobe processes personal data can be found at: https://www.adobe.com/privacy/policies/adobe-fonts.html.
Legal basis: legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.
4.2 Processing of data of customers and potential interested parties of ROXCEL Printing
The processing of your data primarily takes place for the initiation, maintenance, performance and settlement of our contracts concerning goods and services (Art. 6(1)(b) GDPR) or for the fulfilment of our legal obligations (Art. 6(1)(c) GDPR).
You need to provide your data to enable us to properly conclude and settle our contract with you. If your personal data are not provided, this means that we cannot enter into a contractual relationship with you.
It is in ROXCEL Printing’s interests to inform customers with an existing contractual relationship, as well as potential customers and interested parties, about the further development of our own products and services and about market-specific topics on a regular basis.
| Recipient | Country | Basis for transfer |
|---|---|---|
| ABAX Informationstechnik GmbH (IT provider, IT support) | Austria | Within EEA |
| Hutchison Drei Austria GmbH (telephone provider) | Austria | Within EEA |
| Dimension Data Germany AG & Co KG (IT provider) | Germany | Within EEA |
| Microsoft Corporation | USA | EU-US Privacy Shield |
| Banks for payment transactions | Global | Contract fulfilment |
| Accounting, tax consulting | Austria | Within EEA |
| Service providers (DHL, UPS, TNT, FedEx, Post, Airportdriver) | Global | Contract fulfilment |
| Auditors | Austria | Within EEA |
| Domestic and foreign representation authorities and embassies | Global | Contract fulfilment |
| Travel agencies and booking platforms (eWings) | Austria, Germany | Within EEA |
| Courts, notaries, experts, legal representatives | Austria/Global | Within EEA / Legal defence |
| Third-party lenders (leasing, factoring) | Austria | Within EEA |
| Insurances | Austria | Within EEA |
| Federal Institute of “Statistik Österreich” | Austria | Within EEA |
| Group management of the Controller regarding commercial and large customers | Austria | Within EEA |
| Contractual/business partners participating in the delivery or service | Austria/Global | Contract fulfilment |
4.3 Processing of data of suppliers and business partners of ROXCEL Printing
The processing of your data primarily takes place for the initiation, maintenance, performance and settlement of our contracts concerning goods and services (Art. 6(1)(b) GDPR) or for the fulfilment of our legal obligations (Art. 6(1)(c) GDPR).
| Recipient | Country | Basis for transfer |
|---|---|---|
| ABAX Informationstechnik GmbH (IT provider, IT support) | Austria | Within EEA |
| Hutchison Drei Austria GmbH (telephone provider) | Austria | Within EEA |
| Dimension Data Germany AG & Co KG (IT provider) | Germany | Within EEA |
| BELLIN Treasury International GmbH | Canada | Adequacy decision |
| Microsoft Corporation | USA | EU-US Privacy Shield |
| Banks for payment transactions | Global | Contract fulfilment |
| Accounting, tax consulting | Austria | Within EEA |
| Service providers (DHL, UPS, TNT, FedEx, Post, Airportdriver) | Global | Contract fulfilment |
| Auditors | Austria | Within EEA |
| Domestic and foreign representation authorities and embassies | Global | Contract fulfilment |
| Travel agencies and booking platforms (eWings) | Austria, Germany | Within EEA |
| Courts, notaries, experts, legal representatives | Austria/Global | Within EEA / Legal defence |
| Debt collection agencies | Austria | Within EEA |
| Third-party lenders (leasing, factoring) | Austria | Within EEA |
| Insurances | Austria | Within EEA |
| Federal Institute of “Statistik Österreich” | Austria | Within EEA |
| Group management of the Controller regarding suppliers | Austria | Within EEA |
| Contractual/business partners participating in the delivery or service | Austria/Global | Contract fulfilment |
4.4 Processing of personal data of applicants
We process your personal data for the initiation and performance of precontractual measures (employment contract, Art. 6(1)(b) GDPR), based upon your express consent (Art. 6(1)(a) GDPR) if we wish to continue to keep you in our records as an applicant, or in order to fulfil our legal obligations (registration as employee with social insurance providers, Art. 6(1)(c) GDPR).
| Recipient | Country | Basis for transfer |
|---|---|---|
| ABAX Informationstechnik GmbH (IT provider, IT support) | Austria | Within EEA |
| Hutchison Drei Austria GmbH (telephone provider) | Austria | Within EEA |
| Dimension Data Germany AG & Co KG (IT provider) | Germany | Within EEA |
| Courts, experts, legal representatives | Austria/Global | Within EEA / Legal defence |
| Social insurance providers (for employee registration) | Austria | Within EEA |
4.5 Visitors to our Vienna office
If you visit our Vienna office, we process your data in connection with the issuance of a visitor badge. The processing serves our legitimate interest, i.e. to control and manage visitors in the course of our domiciliary right (Art. 6(1)(f) GDPR).
The business premises at Thurngasse 10, 1090 Vienna are under video surveillance. Cameras cover the internal area in front of the entrance door, the garage gate, and the garage area on basement levels 1 and 2. Publicly accessible areas in front of the premises (e.g. the pavement) are not recorded. No audio is recorded.
ROXCEL Immobilien GmbH is responsible for video surveillance in terms of data protection legislation. Access to live footage is limited to reception staff of ROXCEL Printing. Stored footage may be accessed and analysed within 72 hours only under predefined circumstances. Data is erased after 72 hours unless required for legal proceedings.
| Recipient | Country | Basis for transfer |
|---|---|---|
| ROXCEL Immobilien GmbH | Austria | Within EEA |
| Reception | Austria | Within EEA |
| Competent authority and/or competent court (evidence in criminal matters) | Austria | Within EEA |
| Security authorities | Austria | Within EEA |
| Courts (evidence in civil matters) | Austria | Within EEA |
| Insurances (handling insured events) | Austria | Within EEA |
| Rescue organisations (emergencies) | Austria | Within EEA |
5. Collection of personal data from other sources
We may obtain data from other sources such as public registers, internet, justice authorities, or credit agencies. Data is limited to contact details, professional role, allocation to a company, and creditworthiness checks if required.
6. Data retention
- Contracts and tax documents: 7 years (longer if required)
- Applicants not hired: 7 months (unless consent to retain)
- Customers/interested parties: 3 years after last contact
- Visitor data: 30 days
- Video surveillance: 72 hours (longer if needed for proceedings)
7. Your rights
You have the right to request information about your data (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), and data portability (Art. 20 GDPR). You may object to processing based on legitimate interests (Art. 21 GDPR).
If you believe we process your data unlawfully, you may lodge a complaint with the Austrian Data Protection Authority (Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at) or another supervisory authority in the EU.
Contact:
ROXCEL Printing GmbH
Thurngasse 10
1090 Vienna
E-mail: info@roxcel-print.com
Commercial Register Number: FN482462d
Commercial Register Court: Vienna Commercial Court
Authority pursuant to the E-Commerce Act: Municipal District Office of the 9. District